James is a distinguished leader in Incident Response (IR) management and cybersecurity strategy. With over a decade of experience, John is renowned for his expertise in designing, implementing, and refining proactive and reactive service offerings to combat cybersecurity threats. He excels in orchestrating swift and effective responses to security breaches while staying "left of breach" to identify and mitigate potential risks before they escalate.

He is adept at managing IR retainer programs, overseeing all aspects from outreach to policy development. Known for his client-centric approach, John serves as the primary point of contact throughout the incident response engagement lifecycle, forging strong relationships and ensuring client satisfaction.